01Your agreement
By creating an account or using Steady Chapter, you agree to these terms and to our Privacy Policy. If you do not agree, do not use the platform. If you are using the platform on behalf of an organisation, you confirm you have authority to bind that organisation to these terms.
02About Steady Chapter
Steady Chapter is an Australian software service based in Sydney, New South Wales.
Steady Chapter helps self-represented and partially-represented people in Australian family-law matters keep their Journey, Decisions, Communications, and Record connected, prepare careful work with AI assistance, and find crisis support lines when needed.
03Eligibility
To use Steady Chapter you must be:
- At least eighteen years old.
- Capable of entering a legally binding agreement under Australian law.
- Currently in Australia, or your matter is governed by Australian family law.
- Using the platform for a real personal matter, not on behalf of someone else without their informed consent.
04Your account
You are responsible for keeping your password confidential and for any activity on your account. Tell us immediately if you believe your account has been accessed without your permission.
You must give us accurate information at sign-up and keep it up to date.
You may have one account at a time. If you create multiple accounts to evade a suspension or to obtain duplicate trial credits, we may close all of them.
05What the service is and isn't
What it is
- A private workspace for organising your family-law matter.
- An AI companion that reads inbound correspondence and helps you draft replies.
- A surface for the major Australian crisis support lines.
What it isn't
- Not a law firm. Steady Chapter does not practice law. Nothing produced by the AI companion is legal advice.
- Not a clinical, counselling, or crisis service. If you are in crisis, call 000 or Lifeline on 13 11 14.
- Not a guarantee of outcome. Family-law outcomes depend on facts, judges, the other side, and timing. We make no promises about the result of your matter.
- Not your sender. You may connect a mailbox to import correspondence. The platform cannot send correspondence on your behalf. You always review, copy, and send a final reply yourself.
06The AI companion
Steady produces information, plain-English summaries and draft text grounded in your matter. It is not a lawyer.
You agree that:
- AI output may be wrong, incomplete, or out of date. Always read it with your own judgement before acting on it.
- You will not rely on AI output as a substitute for advice from an Australian-admitted legal practitioner where the matter is consequential.
- You will tell us if you spot a serious error, so we can investigate.
Your matter content, questions and AI responses are not used to train AI models. Our AI processing service may retain content flagged by automated abuse monitoring for limited review and may process requests outside Australia. See the Privacy Policy for the full data flow.
07Cooling-off & sending
By default, every reply you draft on Steady Chapter is held for twelve hours before it can be copied. The cooling-off is a deliberate calmness mechanic; it can be lowered or removed for a specific draft if there is a genuine externally-imposed deadline.
You always copy the final text and send it yourself. If you connect Gmail or Outlook, Steady Chapter can read the mailbox content you authorise for import. It cannot send anything on your behalf.
08Crisis & safety
The platform surfaces Australian crisis lines (000, 1800RESPECT, Lifeline, Beyond Blue) prominently when relevant. If the platform detects acute crisis signals in your input or in inbound correspondence, it will pause drafting and surface those resources before continuing.
Steady Chapter is not a substitute for emergency services. If you or someone you know is in immediate danger, call 000.
09Acceptable use
You agree not to use Steady Chapter to:
- Upload material you do not have a right to use.
- Harass, defame, or threaten any person, including the other party in your matter.
- Submit fabricated documents to the platform with the intent to mislead a court, a lawyer, or the other side.
- Reverse-engineer, scrape, or extract the platform's underlying systems or models.
- Resell or rebrand Steady Chapter as your own service.
- Circumvent rate limits, security controls, or access controls.
10Your content
You retain all rights to the content you upload or create on Steady Chapter (your matter, documents, drafts, edits). We do not claim ownership of your content.
You grant Steady Chapter a limited, non-exclusive licence to host, display, transmit, encrypt and process your content solely for the purpose of operating the service for you. This licence ends when you delete the content or close your account.
We never use your matter content to train AI models, sell to third parties, or display in any product feature outside your own workspace.
11Our intellectual property
Steady Chapter, the wordmark, the Open Path mark, the platform's design system, code, AI prompts and structured workflows are owned by Steady Chapter. You may not copy, modify or redistribute them without written permission.
Open-source components used by the platform are licensed under their original licences and are not part of this clause.
12Liability
To the maximum extent permitted by law:
- The platform is provided "as is". We make no warranties beyond those that cannot be excluded under Australian law (including the consumer guarantees in the Australian Consumer Law).
- Steady Chapter is not liable for any loss or damage that arises from AI output you acted on without independent legal review.
- Where our liability cannot be excluded but can be limited, our total aggregate liability to you for any claim arising from your use of the platform is limited to one hundred Australian dollars.
- We are not liable for indirect or consequential losses (including loss of profits, loss of opportunity, and emotional distress) except to the extent those exclusions are not permitted by law.
13Indemnity
You agree to indemnify Steady Chapter against any claim, loss or cost arising from your breach of these terms, your misuse of the platform, or your infringement of a third party's rights through your use of the platform. This indemnity does not apply to the extent the claim arises from our negligence or wilful misconduct.
14Termination
You can close your account from settings at any time. Closure deletes your account and matter data from the live service. Infrastructure providers may keep internal disaster-recovery copies under their own retention controls, as described in the Privacy Policy.
We can suspend or close your account if you breach these terms in a material way, if we are required to by law, or if continued operation puts the platform or other users at risk. Where it is reasonable, we will give you notice and a chance to fix the issue first.
15Changes to these terms
If we change these terms in a way that materially affects you, we will email you and post a banner on the platform at least thirty days before the change takes effect. Your continued use after that period is acceptance of the new terms. If you do not agree, close your account before the change takes effect.
16Governing law & disputes
These terms are governed by the laws of New South Wales, Australia. The courts of New South Wales have exclusive jurisdiction over any dispute arising from these terms or your use of the platform.
Before filing a claim, you agree to write to us first at contact@steadychapter.com with the details of the dispute and to give us thirty days to resolve it informally.
17Contact
For questions about these terms, write to contact@steadychapter.com. For privacy questions, write to contact@steadychapter.com.
For formal correspondence, contact us by email and we will provide the appropriate postal details.